Friday, October 18, 2002

Beware of M$ software updaters...

I can say I've never had a problem with a software updater from Microsoft, until today. I've used updaters on Windows and Macs, and all of the Windows updaters have been great. The Mac updaters also have been great, but the Office v.X 10.1.1 updater is a piece of crap, without a doubt.

I'd been following the reviews at Versiontracker, and they weren't encouraging, to say the least. Lots of people were reporting problems getting it installed, with missing library issues, and wiped out Office install directories. Well, I bit the bullet, and installed it on my iMac G4/800. It went fine, surprisingly. I was pleased.

My PowerBook's at work, so I went to work and installed it on that. Blammo, it fucked up my Office install. First I got a privileges problem with the installer. In that process, the Office Component Library got wiped out. Since I'm at work at the moment, and I don't have my Office CD, I use AFP to connect to my iMac at home. Grabbed the component library again. I decided I'd try to install SR1 again. Didn't work, that wiped out Word and Excel, leaving the original files in the trash. Well, at this point, all I could do was drag my Office folder to the trash.

Similar problems occurred on my girlfriend's PowerMac. To make a long story short - if you have these problems, there's a very simple way to get back to a working installation of Office:


  1. Delete your current Office folder
  2. Install office from the Office CD
  3. Install SR1
  4. Install 10.1.1 update


It seems that there's a problem with the 10.1.1 in the way it sees installed permissions. One person on VT said that the updater expects that the user installing the update must also have installed Office and SR1. And the installer doesn't require admin access, so OS X network admins be aware: you could have users installing this update really screwing shit up.

Long story short, be wary of any updater, M$ or not. At least this update didn't delete all of my hard drive.

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